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From the description, it shows that you get an error message “line : 2378, Char: 1, Error : the remote procedure call failed, Code: 0”, when you try to print on Internet Explorer 10 and when you use the Mail App. Prokon 3.0 patch free download filehippo.
This may happen if the drivers are not installed properly or may be for compatibility issues. I will help you to troubleshoot the issue.
1)Are you using the Desktop Internet Explorer or the Modern UI Internet Explorer?
2)Is this issue confined only to Internet Explorer and the Mail App?
Let’s try the following instructions and check if it works.
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Method 1:Let’s try to disconnect, and then reconnect your printer to the PC and try to print then
1.Unplug the printer's USB cable from your PC(Note:For wireless printers, turn the printer off).
2.Type View Device and printers on the start screen
3.Right click on the printer installed
4.Click on Remove device
5.Reconnect your printer to your PC using the USB cable and check
Note: For wireless printers, refer to the information that came with the printer for installation instructions.
Method 2: Update the printer drivers using Windows update.Refer to the section “Use Windows update” on this link and check.
Method 3: Let’s update the Windows 7 drivers for the printer from the manufacturer’s website incompatibility mode and check.
Refer this link:
Refer this link to Install in Windows 7 Compatibility mode
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Fix printer problems, Windows 8, Windows RT:
Hope this information helps.
For any help related to Windows you may always post on the Microsoft Community Forum.